Win10 new patch makes a large wave of printers hang up Microsoft gives a solution
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Win10 new patch makes a large wave of printers hang up Microsoft gives a solution

Win10 new patch makes a large wave of printers hang up Microsoft gives a solution

 

Have you encountered the problem of printer unavailability or blue screen or crash when using it recently?

Win10 new patch makes a large wave of printers hang up Microsoft gives a solution Win10 new patch makes a large wave of printers hang up Microsoft gives a solution

In fact, this is not accidental. Microsoft has previously confirmed that the KB5000802 patch may cause some printers (Kyocera severely affected) to encounter problems such as APC_INDEX_MISMATCH error or blue screen.

Win10 new patch makes a large wave of printers hang up Microsoft gives a solution Win10 new patch makes a large wave of printers hang up Microsoft gives a solution

According to Microsoft’s positioning, the patch is in conflict with the driver of the Type3 printer, but Type-4 is not affected, so although the method of uninstalling the patch works, it is not a solution with the least loss.

 

Win10 new patch makes a large wave of printers hang up Microsoft gives a solution

Win10 new patch makes a large wave of printers hang up Microsoft gives a solution

Win10 new patch makes a large wave of printers hang up Microsoft gives a solution Win10 new patch makes a large wave of printers hang up Microsoft gives a solution

.The new temporary method given by Microsoft is as follows:

1. Click on the taskbar search box, type printmanagement.msc and open

2. In the “Printer Management” application, click on the “Printer Server” on the left, and enter the next menu, click on “Printer” to see the driver type on the right.

3. If the “Type 3” driver appears in the printer list, it is best for users to uninstall the KB50008 series update, and users who have not installed this update should also avoid installing it.

Win10 new patch makes a large wave of printers hang up Microsoft gives a solution Win10 new patch makes a large wave of printers hang up Microsoft gives a solution

Microsoft stated that if the latest system update has been installed, the following measures can be taken to avoid the blue screen failure caused by APC_INDEX_MISMATCH:

1. Search for command prompt in the search bar in the lower left corner of the taskbar and run as an administrator

2. Execute the following command, where the quotation marks need to be replaced with the user’s printer name, which can be checked in the previous step

rundll32 printui.dll,PrintUIEntry /Xg /n “Replace with the printer name”

2. In the pop-up “printer user interface”, if “direct” is not displayed after Attributes, you need to execute the following command:

rundll32 printui.dll,PrintUIEntry /Xs /n “replace with the printer name” attributes +direct

3. Close the printer management window and command prompt

Win10 new patch makes a large wave of printers hang up Microsoft gives a solution Win10 new patch makes a large wave of printers hang up Microsoft gives a solution

Win10 new patch makes a large wave of printers hang up Microsoft gives a solution
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